7. How do you handle installations with tight timelines, especially in commercial or public-sector buildings?
Maintaining close contact with the site manager is essential. We keep them informed of our progress and any challenges we’re facing. At sites like universities, we’re often restricted to working specific hours. If we’re running over or can’t pause mid-process, we communicate clearly with site management. We’re also flexible with overnight and weekend working to comply with building requirements. Most installations are completed on time, often ahead of schedule, but in construction, unexpected challenges are common. That’s where teamwork makes the difference. A good assistant can anticipate what you need next, prep the next stage, and speak the same technical shorthand. Working like this saves huge amounts of time.
8. What makes a lift installation by MV Lifts stand out in terms of quality or attention to detail?
For me, attention to detail is everything. I strive for perfection in every install, and that mindset was instilled in me by the MV engineers who trained me. It’s about following a consistent process and ensuring each element of the installation is completed to a high standard. When you work like this, the result is a top-quality lift installation that both I and MV can be proud of. Positive feedback from management also reinforces that we’re doing things right, and that confidence carries forward into every job.
9. You’re responsible for mentoring future engineers. What’s that process like?
It’s a real honour to be trusted with training new engineers. It’s also a big responsibility; we need to ensure their safety at all times and teach them how to work safely and effectively. It’s incredibly rewarding to see them progress, but with that progression comes the moment when they’re ready to work independently. I recently handed over Cam, who’s now ready to work as part of a new pair of installers. I’ve now got a new trainee who’s very young, so we’re starting from scratch. Over time, we’ll develop our own working rhythm and shared terminology. That process does take time and can initially slow the job down, but it’s worth it. Ultimately, training someone from the ground up is hard work but deeply rewarding.
10. Are there progression opportunities available in your current role at MV?
Absolutely. I’ll soon begin training towards my Level 4 qualification and eventually aim to become a Lift Tester. Long-term, I believe I’d make a strong Project Manager. One of the great strengths of MV is that many of the office-based managers have hands-on lift installation experience. That practical background means they truly understand what’s involved in getting a lift installed on time and within budget.